Service FAQs



Service FAQs at Gates Hyundai in Richmond, KY

Before visiting Gates Hyundai's qualified specialists, do you want some answers to your service-related questions? The most frequently asked questions about servicing at our Richmond, Kentucky, Hyundai store are listed here. Having your car serviced shouldn't cause you any inconvenience. We give our clients convenience and a stress-free experience near Lexington, KY. To find out more about services and to view the current promotions at our service center, visit our other service pages now. We look forward to seeing you for your next service appointment in Richmond, KY.

Hyundai Service FAQ's:

Q: What service do you offer at Gates Hyundai?

A: Gates Hyundai is a trusted Hyundai service center in the Lexington, KY area. We are proud to serve drivers in Richmond, Frankfort, Louisville, and other areas with any service they need. Check out our service pages on our website, call us or visit us to learn more about why we are top rated service center near you.

Service we offer:

  • Lube, Oil & Filter Change
  • Front End Alignment
  • Maintenance (Wipers, Headlights, Etc)
  • Replace / Adjust Brakes
  • Service Package
  • Muffler / Exhaust Repair
  • Coolant Flush
  • Vehicle Checkup / Inspection
  • Transmission Flush
  • Electrical Service
  • Tire Balance
  • Filter Replacement
  • Tire Rotation
  • And more.
  • Q: Do I have to pay for recalls?

    A: No, at Gates Hyundai we will handle any of your Hyundai recalls. Call us today to learn about recalls.

    Q: Why should I get my Hyundai service done at a Hyundai dealership?

    A: Getting your Hyundai serviced at our trusted Hyundai service center allows for you to have a peace of mind knowing each of our technicians are certified, we use genuine parts, and you are able to get a warranty on select services. You also learn about your vehicles’ needs and can order parts all in one place. Be sure to check out our monthly service specials to save on parts and service.

    Q: Can I purchase parts from Gates Hyundai?

    A: Yes, check out our parts department page to learn about our Hyundai parts department. If you are looking to order genuine OEM parts, check out our link here to order online. If you have any questions call us today.

    Q: How do I schedule my service appointment?

    A: Right now, using our website to make an appointment is the simplest and fastest option. On the main page or under the services menu, select "schedule service." Please provide your phone number or email address if you have previously purchased your vehicle from Gates Hyundai or used us for servicing. Click the "new customer" option and provide the details of your car if you're a new customer. A few inquiries on the car will be asked of you by the website. The next step, whether you are a new or returning customer, is to select your appointment day and time after clicking on the services required, indicating whether you will be waiting at the dealership or dropping off your car. Call us today if you have any questions about scheduling a service appointment with our trusted Hyundai dealership.

    Q: Do you sell tires for my Hyundai model?

    A: Indeed! Most tire sizes are kept in stock, however if the size you or your automobile require is not available, we can typically order it and have it the following morning. Remember that you receive free tire rotations for the life of the tires on each set of four tires you buy from us! We don't charge for tire rotations if you bought your tires from Gates Hyundai. Tire rotation is extra if you didn't buy your tires from Gates Hyundai.

    Q: Why is my tire light on?

    A: There are two possible reasons why tire lights may illuminate. Firstly, one of your tires may be underinflated, which might be brought on by variations in the external temperature or an item leaking from the tire. Additionally, when one of the Tire Pressure Monitoring System Sensors fails or is about to die, they will appear to turn on and flash. It won't take us too long to remedy either of them for you.

    Q: Do I need new brakes?

    A: Brakes are important for your safety on the roads of the Lexington-Fayette area. If you see any changes in your brake performance, make sure to schedule your service ASAP in order to stay safe.

    Here are signs to look for:

  • Pulsating when braking
  • Hard time braking
  • Squishy brakes
  • Loud noise when braking
  • Dusty brakes
  • Not braking
  • Q: What oil change should I get?

    A: Every 6 months or if you hit your maintenance limit on your oil change for your Hyundai be sure to schedule your oil change appointment. Getting oil change is important to the health and performance of your Hyundai engine and other components. There are different kinds of oil change depending on your needs. Conventional oil changes are basic oil changes that are not long lasting but are still good to keep your engine running well. Another kind of oil change is synthetic oil changes. When synthetic oil is compared to traditional oil, the quality of synthetic oil outperforms conventional. Synthetic oil has several detergent chemicals that help to keep your engine clean. This improves performance and may even extend the life of the engine. Synthetic oil also has a longer shelf life than regular oil. Looking for a less expensive synthetic oil that performs as well as regular oil? Semi-synthetic oil is a combination of synthetic and conventional oils, giving you the best of both worlds. It has a longer shelf life than traditional oil, yet it is less expensive than synthetic oil. The last kind of oil change is diesel. If you drive a diesel car, you're undoubtedly aware of the need to use high-quality oil. Whichever oil change you choose, schedule your appointment today!

    Gates Hyundai

    6000 Atwood Dr
    Richmond, KY 40475-8320
    Driving Directions
    Sales 859-624-1211
    Service 859-785-4083
    Parts 859-785-4089
    Monday 9:00AM - 7:00PM
    Tuesday 9:00AM - 7:00PM
    Wednesday 9:00AM - 7:00PM
    Thursday 9:00AM - 7:00PM
    Friday 9:00AM - 7:00PM
    Saturday 9:00AM - 7:00PM
    Sunday Closed
    Monday 7:30AM - 6:00PM
    Tuesday 7:30AM - 6:00PM
    Wednesday 7:30AM - 6:00PM
    Thursday 7:30AM - 6:00PM
    Friday 7:30AM - 6:00PM
    Saturday 8:00AM - 2:00PM
    Sunday Closed
    Monday 8:00AM - 5:30PM
    Tuesday 8:00AM - 5:30PM
    Wednesday 8:00AM - 5:30PM
    Thursday 8:00AM - 5:30PM
    Friday 8:00AM - 5:30PM
    Saturday 8:00AM - 2:00PM
    Sunday Closed

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