Hyundai FAQs



Hyundai OEM FAQs

At Gates Hyundai, we know that our customers often have questions about purchasing, leasing, and servicing their vehicles. Below are some of the most frequently asked questions about Hyundai vehicles and our dealership services.

Q: What Hyundai models do you offer at Gates Hyundai?

A: We offer a wide range of new Hyundai models, including the Sonata, Elantra, Santa Fe, Tucson, Kona, and Palisade. Additionally, we have a variety of certified pre-owned Hyundai vehicles available.

Q: What is Hyundai’s warranty coverage?

A: Hyundai offers an industry-leading 10-year/100,000-mile powertrain warranty, 5-year/60,000-mile new vehicle limited warranty, and 7-year/unlimited miles anti-perforation warranty. We also offer a 5-year/unlimited-mile roadside assistance program to ensure your peace of mind.

Q: Do you offer Hyundai financing options?

A: Yes, we offer a variety of financing options tailored to meet your needs, whether you’re looking to purchase or lease a new or used Hyundai. Our finance team works with multiple lenders to secure the best rates and terms for you.

Q: Can I schedule a test drive at Gates Hyundai?

A: Absolutely! You can schedule a test drive through our website or by calling our sales department. We encourage you to come in and experience the Hyundai model of your choice firsthand.

Q: What are Hyundai’s safety features?

A: Hyundai models are equipped with advanced safety features, such as Hyundai SmartSense, which includes forward collision-avoidance assist, blind-spot collision warning, lane-keeping assist, and more. These features are designed to provide a safer driving experience.

Q: Do you offer Hyundai maintenance and service at your dealership?

A: Yes, Gates Hyundai has a fully equipped service center where our certified technicians perform everything from routine maintenance like oil changes and tire rotations to more complex repairs. We also offer genuine Hyundai parts for your vehicle.

Q: How can I find out my Hyundai’s maintenance schedule?

A: Your Hyundai’s maintenance schedule is outlined in your owner’s manual, but you can also visit our service center or call us for specific recommendations based on your model and mileage. We can help you stay on top of routine services to ensure optimal performance.

Q: Do you offer any Hyundai specials or incentives?

A: Yes, we frequently offer specials on new Hyundai models, pre-owned vehicles, and service options. You can find current offers on our website or by visiting our dealership to speak with one of our team members.

Q: What are the benefits of buying a Hyundai??

A: Hyundai vehicles are known for their reliability, fuel efficiency, advanced technology, and industry-leading warranty. Whether you're looking for a sedan, SUV, or hybrid, Hyundai offers great value and peace of mind for every type of driver.

Q: How do I trade in my vehicle at Gates Hyundai?

A: Trading in your vehicle is easy at Gates Hyundai. You can start by using our online trade-in tool to get an estimated value for your current vehicle, then bring it into the dealership for an in-person appraisal. We’ll offer you top dollar to put toward the purchase of a new Hyundai.

Gates Hyundai

6000 Atwood Dr
Richmond, KY 40475-8320
Driving Directions
Sales 859-695-3253
Service 859-715-1657
Parts 859-535-9326
Monday 9:00AM - 7:00PM
Tuesday 9:00AM - 7:00PM
Wednesday 9:00AM - 7:00PM
Thursday 9:00AM - 7:00PM
Friday 9:00AM - 7:00PM
Saturday 9:00AM - 7:00PM
Sunday Closed
Monday 7:30AM - 6:00PM
Tuesday 7:30AM - 6:00PM
Wednesday 7:30AM - 6:00PM
Thursday 7:30AM - 6:00PM
Friday 7:30AM - 6:00PM
Saturday Closed
Sunday Closed
Temporarily closed Saturdays due to construction
Monday 8:00AM - 5:30PM
Tuesday 8:00AM - 5:30PM
Wednesday 8:00AM - 5:30PM
Thursday 8:00AM - 5:30PM
Friday 8:00AM - 5:30PM
Saturday Closed
Sunday Closed

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